Understand the internal needs and clarify user needs through questionnaire
Collaborate on data structuring with the product owner and data engineer
Execute competitor analysis
Share the discovery with internals members
Consolidate the needs and efforts
Clarified the issues
Define product goal for V.1
Established user flow design, wireframe, and mockup design
Run user testing and adjust the design mockup
Developed and launch V1.0
Analysed the patterns
“As someone without a background in cyber security, I find it somewhat difficult to comprehend the jargon and functions provided by this platform."
"As a newcomer, there appears to be no introductory process to acquaint me with the basic usage of this platform."
"Wouldn't it be advantageous to have a mobile version, thereby making it easier to view and utilise?"
Lower the onboarding gate
Add onboard steps for the platform
Enhance the visual consistency of platform and product
Acquire more user loyalty and interaction
Lower the dropout rate
The Dashboard section provides a comprehensive view of an organisation's security posture. This includes User Behaviour Analytics and real-time Threat Alerts.
I had fun designing this project. Cybersecurity is a vast field, and I admit there's still a lot more to add and improve on in this project. However, the product was ambitious in its outcomes.
We offered features and tried to develop them on a tech stack that was advanced for our engineering capacity at that time. We were able to create the extension functions, but their performance faltered after a few pages. It's important to remember that not everything you design will make it into production, and that's okay. Take all the learnings you can!